Privacy & Policy

At Taxi Melb, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a booking, or use our taxi services across Melbourne.

Information We Collect

We collect personal details such as your name, phone number, email address, and pickup/drop-off locations when you make a booking. Additionally, we may gather non-personal information such as browser type, device details, and website usage data to help us improve our services.

How We Use Your Information

Your information is used solely to provide a better and more personalized experience. We use your data to confirm bookings, send ride updates, respond to inquiries, and ensure smooth service delivery. Taxi Melb does not sell, rent, or share your personal information with any third parties except when required to complete your booking or comply with legal obligations.

Data Security

We prioritize the protection of your personal data. Our systems use secure encryption methods and up-to-date technology to prevent unauthorized access, loss, or misuse of your information. While no online platform can guarantee absolute security, we continuously review and enhance our safety practices to keep your information protected.

Cookies and Tracking

Our website may use cookies to improve functionality and enhance user experience. Cookies help us understand how visitors interact with our site, allowing us to optimize content and services. You can choose to disable cookies through your browser settings; however, some site features may not function properly as a result.

Third-Party Links

Taxi Melb’s website may include links to external sites for convenience. Please note that we are not responsible for the privacy policies or content of those third-party websites. We encourage users to read their respective policies before sharing personal information.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us directly through our website or support email.

Policy Updates

Taxi Melb reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

By using our website and services, you consent to the terms outlined in this Privacy Policy.